Blog

Put AI agents to work, team by team

Short guides, five minutes at most each, from what an agent is to one your team trusts with real customers and real money.

AI agents for customer support

Fourteen parts, in the order a team needs them: from what an agent is, to an agent that resolves real conversations, gives money back within your rules, and gets better every month.

  1. How to set up an AI support agent
  2. What an AI support agent can and can’t do today
  3. Build or buy an AI support agent
Read the series

The same five stages, team by team

Every series follows the same path, from the basics to improving the agent. Support comes first, because it is where companies give agents money to hand out today.

Sales

AI SDRs, quotes and discounts, trial extensions, keeping the CRM clean.

GTM and RevOps

Enrichment and outreach with Clay and HubSpot, lead routing, sequences.

Marketing

Content agents, email frequency, ad spend, promo codes.

Finance

Invoice matching, supplier payments, bank-detail changes, expenses.

People

Hiring, offers, onboarding, access requests.

Industries

E-commerce, SaaS, travel and more: where the work and the rules differ.